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Investing in the future of work starts with investing in emerging talent

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Artificial intelligence is forcing companies everywhere to rethink entry-level work.

 

As organizations redesign roles and workflows, one question has become increasingly urgent:

 

How do we ensure AI expands opportunity for emerging talent rather than limits it?

 

At Dropbox, we believe the answer isn't hiring less early-career talent. It's helping them contribute more meaningfully, more quickly.

 

One of the clearest ways is through our Emerging Talent program, which not only introduces interns and recent grads to Dropbox culture, but to how using innovative tools like AI can be a productive amplifier of their career potential.

 

Our conviction is grounded in evidence, not optimism. Internal analysis shows Emerging Talent hires outperform on engagement, performance, and promotion velocity metrics, demonstrating that investing in early-career talent strengthens both individual growth and long-term business outcomes.

 

The future of entry-level work

 

These results are noteworthy not only within Dropbox, but to industry watchers as well.

 

The World Economic Forum and PwC recently examined this challenge in their report, Artificial Intelligence and the Future of Entry-Level Work, exploring how organizations can preserve and strengthen early-career pathways as AI reshapes work.

 

Among the examples highlighted is Dropbox's approach to investing in emerging talent while embedding AI into how employees learn, contribute, and grow. For us, the recognition is meaningful because it reinforces a belief we've held for years: investing in emerging talent is one of the most effective ways to prepare both people and organizations for an AI-enabled future.

 

For us, that recognition is meaningful, but not the headline.

 

The real story is the people.

 

“We're proud to contribute to the conversation about preparing the next generation for the future of work,” said Dropbox Chief People Officer Melanie Rosenwasser. “As AI continues to reshape how work gets done, helping employees build the judgment and adaptability to use it well has never been more important. Emerging talent will play a defining role in how organizations adapt and grow in the years ahead, and investing in that talent today is one of the most important responsibilities employers have.”

 

Every year, interns and new graduates join Dropbox and contribute to impactful work across engineering and other teams. They bring fresh perspectives, challenge assumptions, and help us build better products and experiences. At the same time, they gain exposure to complex technical problems, experienced mentors, and opportunities to grow their craft.

 

As the future of work evolves, and as we welcome our 2026 summer cohort, we believe those experiences matter more than ever.

 

Why emerging talent matters in an AI era

 

The World Economic Forum report notes that organizations around the world are actively debating what AI means for entry-level hiring. Some employers are reducing hiring in certain roles, while others are reimagining how early-career talent can contribute in an AI-enabled workplace.

 

At Dropbox, we see AI as a capability multiplier, one that helps people move faster while making human judgment and creativity even more valuable. It’s a tool that can help people learn faster, solve more complex problems, and contribute meaningful work earlier in their careers. That's particularly true for emerging talent.

 

Many of today's interns and new graduates arrive with a level of AI fluency that simply didn't exist a few years ago. They are comfortable experimenting with new tools, leveraging AI for research and coding assistance, and exploring new ways of working. Rather than treating that as a disruption, we see it as an opportunity, especially as employees devote significant time to experimenting with AI tools and processes in their everyday work. Their fluency with AI doesn’t replace the need for experience; it accelerates how quickly they can gain it.

 

Our goal for our employees is to help pair those tools with the skills that matter most, what Dropbox identifies as durable skills: judgment, connection, adaptability, and awareness.

 

With these durable skills as a foundation, AI can accelerate work. People provide the drive to experiment, the creative skills to hone, and the willingness to work together to solve problems and support one another.

 

This, perhaps more than any technical experience, is what emerging talent learns at Dropbox.

 

Building pathways, not just positions

 

Strong talent pipelines don't happen by accident.

 

The report from the World Economic Forum emphasizes that organizations must be intentional about creating and maintaining pathways into the workforce. Entry-level roles are how future leaders, engineers, product thinkers, and innovators gain experience and build capability. The rise of AI makes this more important than ever.

 

That's a philosophy we've embraced for years.

 

Our Emerging Talent programs are designed to provide meaningful experiences, where interns and new graduates work on real projects, collaborate with experienced teams, and contribute to products and systems used by millions of people around the world. They’re not just learning on the job, they’re helping shape what comes next.

 

The report highlights several ways that Dropbox has integrated AI into this approach, including evolving hiring criteria, embedding AI expectations into role design, and building AI proficiency alongside core human skills. It also notes that Dropbox is expanding our internship and new graduate programs by 25% while continuing to invest in early-career pathways.

 

That investment reflects a long-term belief: developing talent today strengthens our ability to innovate tomorrow.

 

The power of learning through doing

 

A key to success in the Emerging Talent program is providing is real, not simulated, experience. This involves learning how to navigate ambiguity, working through technical tradeoffs, receiving feedback, collaborating across teams, and ultimately taking ownership of outcomes.

 

Those moments build confidence and capability in ways that classrooms alone cannot.

 

As AI transforms how work gets done, learning through doing becomes even more important. 
The tools may change, but the need to develop durable skills remains constant. That's why we're focused on creating environments where emerging talent can contribute intentionally while continuing to grow.

 

“One of the most rewarding parts of leading our Emerging Talent programs is seeing how quickly interns and new graduates make an impact when they’re trusted with meaningful work,” said Jordan Kessler, manager of the Emerging Talent team. “They arrive with fresh perspectives and a natural curiosity about AI, but what really stands out is how they combine those tools with collaboration, thoughtful problem solving, and a willingness to keep learning. Our goal isn’t simply to prepare them for their first job. It’s to help them build the skills and confidence they’ll carry throughout their careers.”

 

Looking ahead

 

The future of work is still being written.

 

Organizations, educators, governments, and workers are all helping shape what comes next. The choices made today will influence how future generations enter the workforce and develop the skills they need to thrive.

 

More importantly, we're encouraged by the global emerging talent joining Dropbox every year. Their curiosity, creativity, and willingness to embrace new challenges remind us that our impact is something we own together.

 

As technology continues to evolve, our commitment remains the same: creating opportunities for talented people to learn, grow, and make an impact from the very beginning of their careers.

 

Investing in emerging talent is the surest way to shape the future of employment itself.

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